Privacy Policy

Contact Information

Email: info@my24service.com
Phone: +31 33 247 40 22

What Personal Data Do We Process?

• Name and address details
• Telephone number and email address
• Information you provide yourself (for example through your account or contact forms)

Why Do We Process This Data?

We process personal data for the following purposes:

• Delivering products and services
• Account management and payment processing
• Contacting you regarding questions or customer service requests
• Sending newsletters (if you have given consent)
• Improving our website and services

Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected. Invoices are retained for 7 years in accordance with tax legislation.

Sharing Data with Third Parties

We only share personal data with third parties when necessary for the performance of our services or to comply with a legal obligation.

Cookies

We only use functional cookies that are necessary for the proper operation of our website. You can disable cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Transfer your data to another party
• Object to the processing of your data
• Withdraw your consent at any time

To exercise any of these rights, please contact us at info@my24service.com.

If you have a complaint regarding the processing of your personal data, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.

Security

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification of personal data.